I consider myself to be a savvy shopper. I read reviews and often get the best deals out there. I often try to avoid the big companies and purchase from those with great service and good quality and prices.
So what happened that I didn't even think to check out feedback when I purchased from domeclimber.com?
Jeff and I actually thought ahead and ordered the gift from Santa back in November. It's the only thing we did ahead of time. We were so excited. How often can you find a gift that all three kids would love and benefit from? My credit card was charged December 1. I was feeling good about it. But I started emailing and calling them this past week when I never got shipping confirmation. We were cutting it close. I suddenly got a bad feeling when their voice mail wouldn't receive messages and I wasn't getting a response via email.
Then I did a little research online. UGH - this company is notorious for ripping people off. We're by no means the only family who's been swindled by this company. I can't believe I could've been so dumb. Not only am I out a whole bunch of money... my kids' big Christmas gift is not coming. I have a feeling pajamas and snowsuits for our drive to the snow aren't going to provide the same shock and awe.
I'm feeling a little stupid and heart broken. It's not like we can dish out that money again somewhere else. And yes, we can dispute the charges and will but there's a tiny piece of me that is hopeful I'm wrong about them and will receive the product. Because of that, I will hold off until Friday to call the bank.
The moral of the story: Beware of domeclimber.com and be sure to do your research before ordering from a small company. Unfortunately, there are people out there who don't care that children will be hurt by their illegal and immoral ways of doing business.